Frequently Asked Questions

Frequently Asked Questions

At Goldworks we understand the questions that you may have. While researching the choices you want to make, we can provide you with some of answers to those questions right on this page. If your answer is not here or you need more information, please feel free to contact us at anytime!


Q: What is the difference between Yellow Gold, White Gold, and Platinum?

  • All gold is naturally yellow, white gold is pure gold that is mixed with alloys that give it a white color. White gold will always have a tinge of yellow, which is why many companies rhodium plate. Platinum is a pure metal that is whiter, more durable and heavier than white gold. Platinum is naturally white and hypoallergenic.

Q: What are the 4 C’s of diamonds?

  • The 4C’s are Cut, Clarity, Color, and Carat. These together determine the value of a diamond

Q: How do I care for my diamond jewelry?

  • We offer complimentary cleaning and inspection for all of your jewelry. In time dirt, lotion, makeup and other substances can build up in your ring, underneath your stones. On times you cannot come into the store to have it cleaned and inspected, we recommend you heat a mug of water up to boiling, then add in a couple drops of dawn. Let your diamond jewelry sit in the water overnight, then rinse off with warm water.

Q: How should I care for the metal in my ring?

  • Every metal is different. For alternative metals like tungsten and titanium, little maintenance is required. Platinum is very strong, but scratches easily. Gold also needs gentler care. Soap film builds up easily on the surface, so it is best to remove your rings before showering, using household chemicals, going in a pool or hot tub, or doing any moving, cleaning or gardening.

Q: How do you determine the prices you by jewelry for?

  • All used jewelry is bought by the pennyweight, the standard in the industry. The price to be paid is determined by the spot gold or silver value. If there are gemstones, those are taken into consideration in the weight. Diamonds are also added to the price that can be paid.

Q: What is the difference between Carat and Karat?

  • A carat is a unit of measurement for diamond weight. It is evaluated on a point system that goes up to 100 points = 1 Carat A Karat is the measurement for gold, which is divided into 24 parts. Pure gold is 24 karat, meaning 24 out of 24 parts are gold.
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